Question 1

Will the subject know they are being watched?

Accepted Answer

No. Effective surveillance relies on the subject remaining unaware. Our investigators use discreet methods to stay undetected throughout the operation.

Question 2

Is hiring a private investigator legal in Australia?

Accepted Answer

Yes. Licensed private investigators can legally conduct surveillance in public places and carry out investigations within the law. All work at Phantom Investigations is conducted by a licensed investigator.

Question 3

How much does a Private Investigator cost?

Accepted Answer

The cost of a private investigator depends on the type of investigation, its complexity, and the time required. Surveillance rates at Phantom Investigations start from $90 per hour with a minimum of 4 hours. Travel is charged separately at $0.95 per kilometre. Other services such as skip tracing, background checks, and process serving are quoted individually based on the scope of work. A clear price will be agreed upon before any work begins.

Question 4

How long does a typical investigation take?

Accepted Answer

The timeframe depends on the nature of the job. Some matters can be completed in a day, while others may take several days or longer. We will discuss expected timeframes during your consultation.

Question 5

Where do you operate?

Accepted Answer

Phantom Investigations is based in Melbourne and operates throughout Victoria.

Question 6

Isn’t a private investigator just a stalker?

Accepted Answer

No. Licensed private investigators operate within the law and must follow strict legal rules. Surveillance is only conducted in public places and must not involve harassment, intimidation, or threats. Stalking is illegal — professional investigation is not.