Terms Of Services

1. Introduction

These Terms of Service (“Terms”) govern your use of the Phantom Investigations website and any services we provide. By using our website or engaging our services, you agree to these Terms.
 

2. About Us

Phantom Investigations is operated by KHN Universal Pty Ltd (ABN 63 698 044 754), a licensed private investigation company based in Victoria, Australia.
 

3. Services

We provide private investigation services including surveillance, process serving, skip tracing, background checks, insurance investigations, and related services. All work is subject to a separate written agreement and applicable Australian laws.
 

4. Use of the Website

You agree not to:

• Use the website for any unlawful purpose

• Attempt to gain unauthorised access to the website

• Submit false or misleading information

• Interfere with the operation of the website
   

5. Quotes and Engagement

Quotes provided are estimates only. A formal engagement only begins once you accept our terms in writing and pay any required retainer.
 

6. Payment

Fees are payable as agreed in writing. We may suspend or stop services if payment is not received when due.
 

7. Confidentiality

We treat all client information as confidential, subject to our legal obligations and Privacy Policy.
 

8. Limitation of Liability

To the maximum extent permitted by law, Phantom Investigations and KHN Universal Pty Ltd are not liable for any indirect, incidental, or consequential loss arising from the use of our website or services.
 

9. Intellectual Property

All content on this website is owned by or licensed to us and may not be copied or used without our permission.
 

10. Changes to These Terms

We may update these Terms from time to time. Continued use of the website after changes means you accept the updated Terms.
 

11. Governing Law

These Terms are governed by the laws of Victoria, Australia.
 

12. Contact

For any questions about these Terms, contact us at: contact@phantominvestigations.com